Shipping Policy

Introduction

At [WedGrapher], we offer digital products which are available for immediate download after purchase. As such, we do not have a traditional shipping process. Please review the following policy regarding the access and delivery of our digital products.

1. Digital Product Delivery

1.1 Immediate Access

  • Upon successful payment, you will receive immediate access to download your purchased digital products. A download link will be provided on the order confirmation page, and you will also receive an email with the download link.

1.2 Email Delivery

  • Ensure that you provide a valid email address during checkout. The download link will be sent to this email address. If you do not receive the email, please check your spam/junk folder before contacting our support team.

2. Access Issues

2.1 Failed Downloads

  • If you encounter any issues with downloading your digital product, please contact our customer support at support@wedgrapher.in. We will assist you in resolving the issue as quickly as possible.

2.2 Corrupted Files

  • In the rare event that the downloaded file is corrupted or incomplete, please reach out to us. We will provide a new download link to ensure you receive the complete product.

3. No Physical Shipping

3.1 Digital Only

  • As all our products are digital, there is no physical shipping involved. You will not receive any physical goods, and there are no shipping charges.

4. Customer Support

4.1 Contact Information

  • If you have any questions or need assistance with accessing your digital products, please contact our support team:
    • Email: hello@wedgrapher.in
    • Phone: +91-7020112521

5. Refund Policy

5.1 No Refunds

  • Please note that all sales of digital products are final. We do not offer refunds, exchanges, or cancellations once the purchase is completed, as outlined in our Refund Policy.

6. Security

6.1 Secure Transactions

  • We use secure payment gateways to ensure that your payment information is protected. Your download links are unique to your purchase and cannot be accessed by others.

6.2 Privacy

  • Your personal information, including your email address, will be kept confidential and used only for order processing and product delivery. Please refer to our Privacy Policy for more details.

Conclusion

We strive to provide a seamless and efficient delivery process for all our digital products. If you encounter any issues or have questions about our shipping policy, please do not hesitate to contact our support team for assistance.

Thank you for choosing [WedGrapher]!

Contact Information

  • Email: support@wedgrapher.in
  • Phone: +91-7020112521
  • Address: Pavan Soni Photography, Near CCM, Nashik
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